Job Information
Carnival Cruise Line Employee Experience & Talent Coordinator in Miami, Florida
Job Description
Employee Experience & Talent Coordinator provides administrative support for the department.
Job Functions:
Talent Management - Provide administrative and functional support to the shipboard Human Resources team for Carnival's Department transfer policy. Ensure all department transfer request applications meet approved requirements, provide outcome letters and responses, and work with external departments to facilitate transfer requests. Responsible for being the first point of contact for shipboard and shoreside users throughout the internal movement process. Main responsibilities include tracking all applicants throughout the process, responding to daily inquires sent to the shared mailbox, liaising with partners to release and schedule approved applicants.
Employee Experience - Administer employee experience and recognition programs. Support initiatives and where appropriate, facilitate the deployment of such programs. Responsible for the shipboard I AM Team Member & Leader program and yearly ceremony. Ensure the shipboard yearly honorees and overall fleet honorees are selected, honored and awarded using fair processes and metrics. Ensure all communication is transparent. Coordinate and support the service award program for shipboard team members; ordering and sending customized awards to tenured employees.
Vendor and Supply Management - Provide sourcing, procuring, coding of purchases and vendor relationship / contract maintenance in partnership with Purchasing and Accounting teams. Order and deliver HR items. Manage ordering for special projects such as new ship builds, program supplies, etc.
Employee Engagement: Supports the development of tools, programs, and metrics that increase Employee Engagement. Supports the annual Employee Engagement Survey administration & action planning process for 40000 employees- including ship preparation, survey execution, planning and report distribution. Ensures the results are communicated and action planning efforts are upheld fleet wide throughout the year.
Required for all Jobs:
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications:
Education: Associate degree required; bachelor’s degree preferred
Work Experience: 1-3 years in an HR role as a Coordinator or Administrator required
Knowledge, Skills & Abilities: Highly organized, detail oriented, able to multitask, proactive, able to work independently in a fast-paced environment, strive to build strong business relationships, possess professional verbal and written English skills. Strong Microsoft Office capabilities; experience preparing presentation materials for executive audiences.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
The hourly range for this role is $18.50-$21.00. Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site preschool program, wellness center, and health clinic at our Miami campus
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About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf